Politique d’expédition

Shipping Zones

We ship throughout the European Union:

  • Maetropolitan France

  • EU Zone: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

Processing and Delivery Times

  • Processing: Orders are prepared and shipped from Monday to Friday. Please allow 2 to 4 business days for processing.

  • Delivery Estimates:

    • Metropolitan France: 4 to 6 business days (total).

    • European Union: 5 to 10 business days (total).

Shipping Rates

All shipping costs are calculated automatically at Checkout based on the weight of your order and the destination.

  • Metropolitan France:

    • FREE Standard Shipping on orders over 100 €.

    • Available options: Standard and Express (rates calculated at checkout).

  • International (European Union):

    • Available options: Standard and Express. The exact rate will be displayed before payment based on your address.

Tracking and Delivery Issues

Once shipped, you will receive a confirmation email with a tracking number.

  • Delivery Issues If you notice an unusual delay or if your package arrives damaged, please contact us at contact@sumni.fr or via our "Contact Us" tab.

    • For damaged items: You have 48 hours after delivery to notify us. Please include photos of the packaging and the item.

    • For delays: We will contact the carrier to investigate the status of your parcel and resolve the situation as quickly as possible.