Politique de remboursement

WITHDRAWAL PERIOD

In accordance with current legislation, you have a period of 14 days from the receipt of your order to request a return. After this period, or if the package is not shipped within these 14 days, the return will not be accepted, and the return label will no longer be generated.

REFUND TERMS (VOUCHER)

Please note that Sumní does not offer monetary refunds.

All validated returns will result in a Voucher for the amount of the returned item.
This credit is valid across our entire online store.

RETURN SHIPPING COSTS

Return shipping costs are the responsibility of the buyer. To simplify your experience, we provide a prepaid shipping label.

Important: A flat fee of 7€ will be automatically deducted from your Voucher to cover the return shipping and handling.

RETURN PROCEDURE

To initiate a return, you must make the request before the end of the 14-day period:

Via the Website: Go to "Ask For a Return" section and follow the instructions.
By Email: Send your request to contact@sumni.fr, specifying your order number.

ITEM CONDITION AND BRAND TAG

Each Sumní piece is shipped with a specific brand tag attached to the garment.

For the return to be accepted, this tag must be present and intact on the item.
The item must be returned in its original condition: unworn, unwashed, and without any odor.
Any item that does not meet these conditions (cut tag, damaged or odorous garment) will be rejected.